> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safeshare.tv/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've encountered an issue. How can I go about reporting it?

To report the problem, please visit our [support page](https://test.safeshare.tv/my/support) and ensure to provide as much relevant information as possible. It would be helpful if you utilize a tool like [ScreenClip](https://screenclip.com/) to annotate the image with comment markers. By including visual information, our team will find it significantly easier to understand the problem.

In case the issue involves multiple steps or pages, we suggest employing a screen recorder such as [ClipClip](https://clipclip.com/) to capture a video demonstration.